Enhancing Remote Employee Performance Management for an IT Services Company
An IT services company with a mix of remote and hybrid teams across various locations.
Clients
IT services company
Services
Employee Monitoring
Tech Company Employee Monitoring
Challenge
The company was facing significant challenges in managing and tracking the performance of their remote and hybrid employees. Team leads and managers were spending excessive time—up to 2 hours daily—on manual tracking, performance reviews, and support tasks. This not only reduced their efficiency but also left them with little time for more strategic, qualitative work.
Solution
Timekeepers Consultants was engaged to implement a digital solution that would streamline the employee performance management process. We designed and deployed a custom employee tracking application tailored to the company’s specific needs. The system allowed managers to:
- Track Employee Performance: Real-time monitoring of remote and hybrid team members, ensuring transparency and accountability.
- Review Work Progress: Automated reminders and progress reports for timely performance reviews.
- Support Teams Efficiently: Centralized platform for managers to provide feedback, set goals, and offer support seamlessly.
- Conducted an initial audit to understand the client’s existing workflow and pain points.
- Developed a custom employee tracking application that integrated with the company’s existing tools and systems.
- Provided training sessions to ensure smooth adoption by team leads and managers.
- Offered ongoing support to troubleshoot any issues and ensure continuous improvement
Result
Time Saved
The new system saved the company nearly 2 hours daily per manager, reducing the time spent on administrative tasks.
Increased Efficiency
Team leads and managers could now focus on higher-value tasks, improving overall productivity.
Enhanced Employee Satisfaction
With better tracking and support, employees reported feeling more engaged and supported in their roles.
How Can We Help You?
- Improve Remote Team Management: Implement digital solutions to efficiently monitor and manage remote and hybrid teams.
- Increase Managerial Efficiency: Automate performance tracking and reduce time spent on administrative tasks, freeing up time for strategic work.
- Custom Digital Solutions: Tailored employee tracking systems designed to meet your business’s specific needs and workflows.
- Enhance Employee Engagement: Provide better support and tracking to keep employees engaged, leading to improved satisfaction and productivity.